Don’t Overlook Invite Tracking

GroupSpaces is such a robust service, it can be easy to overlook certain features.  This week we’d like to bring your attention to something you may have missed – invitation tracking!

invitetracking

When building your member database, you have two options – you can either add members or  invite them.  Opting for an invitation sends a request to your members asking that they visit your signup page and create a registered account with a login.   But did you know that you can track whether those invitations have been viewed or acted upon?

Your Invite Review page lists every invitation you’ve sent out and tracks whether the invitee has followed through on the invitation.  There are are three possible invitations states:

No reply yet – This means that that invitee has not clicked on the sign up link sent to them in the invitation email

Visited the sign up form – This means that the invitee did click on the link and viewed your sign up page, but did not complete the form.

Accepted invitation / manually added – This means the invitee is now a member of your database – either by signing up themselves, or after being added by one of your managers.

Screen Shot 2013-03-20 at 1.05.52 PMYou can use this information to determine whether it’s worth following up on an invitation someone hasn’t responded to. You’ll find the Review Invites link at the bottom of your group’s Add/Invite Members page.

Are you already making use of invitation tracking or had you overlooked it?

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